monika kowalewska jewels

Terms of Use

This Regulation lays down rules making purchases online store provided at www.monikakowalewska.com

The operator of the store is Monika Kowalewska. Monika Kowalewska, based in Verona, which has the exclusive right to engage in this store.

The provisions of these Regulations apply to the Seller and all customers ordering and buying products online store www.monikakowalewska.com .

1. Preliminary Provisions 
1.1 Definitions:

1) Regulations - the present rules governing the making purchases online store www.monikakowalewska.com ; 
2) Shop - online shop run at www.monikakowalewska.com ; 
3) Seller - Monika Kowalewska. Monika Kowalewska, Via N.Tommaseo 16, 37124 Verona, Italy, Tel. +39 377 4362450, e-mail:i  sales@monikakowalewska.com ; 
4) customer - a natural person, legal person, organizational unit without legal personality, which effectively made ​​the account registration online store www.monikakowalewska.com by obtaining login and password in order to make a purchase product 
5) product / Products - artistic jewelry, custom, by Monika Kowalewska 
6) the provisions of the law - the law of 23 April 1964. Civil Code (Journal of Laws of 1964, n. 16, poz.93 as amended.); Act of 30 May 2014. on consumer rights (Dz. U. of 2014, pos. 827); Law on the Protection of Personal Data of 29 August 1997 (unified text: Journal of Laws of 2002, n. 101, item. 926, as amended.).

1.2 Information on this product
All products offered in the store are new, made ​​based on designs by Monika Kowalewska  and subject to copyright protection.

The products are made ​​by hand, through a combination of new, unusual and surprising for jewelery raw materials 
with traditional craftsmanship jewelry, using non-standard technology and forms.

The products are unique designs, as well as a limited series (information on the uniqueness 
and the uniqueness of the Product posted at his description).

When performing products are used - in addition to the ore, steel - plastic materials and delicate 
and fragile, such as paper, silk, rubber, textiles, glass.

Due to the manual way of making products and due to their use for the production of custom materials, 
the Seller reserves the possibility of slight differences in the Products made ​​as part of a series of specific formula.

Permits differences between the copy of the same pattern Product, whose picture was posted in the store, 
and another copy of the pattern of the Product ordered by the Customer, and the difference in retail products of the same series of 
results from the specific performance of these products.

Seller reserves the right to make changes in the color of products, resulting from the difference of color visualized in the picture 
Product and photographed the original Product.

Photos and other forms of visualization and presentation of products on the pages of the shop do not reflect the actual 
size of the product, and are only for information on this product.

Seller indicates that the products - because of their handicraft character, delicacy and fragility of the raw materials used - should 
be used only for their intended purpose, and stored in a manner appropriate to their properties. 
Products may not be worn during housework, not to expose them to mechanical or chemical should not be washed, 
cleaned chemicals, they should not have contact with alcohol, corrosive agents, solvents, perfumes, dyes, 
materials (things) coloring (eg. jeans). Due to the non-standard raw materials used in the products, Seller prohibits contact 
product with water (eg. Bathing prohibition).

All complaints reported by the Client, resulting from ignorance of the specifics of products referred to above, 
as well as the failure described the Rules of Conduct of the Products will not be considered by the Seller.

1.3 Price

All prices products offered by the store are given in Euro.

Prices quoted are gross, ie. Including value-added tax (VAT). 
Prices Products does not include the cost of shipments. 
Seller reserves the right to change the prices of products on offer store, 
as well as the right to organize (perform, modify and recall ) promotional campaigns in the store.

Price, which appears at the Product at the time of order by the Customer 
is the price of binding both parties to the contract of sale of the Product.

1.4 Promotions

Through the promotion should be understood to offer the sale of products on terms more favorable than the standard conditions of sale, applicable in the store.

Any applicable promotions in the store can not be combined with any promotions used by the Seller. 
The client can use only one promotion, unless the rules of the promotional campaign clearly 
will provide the opportunity to combine several different promotions.

2. Registration and login

In order to make purchases of the Products by the customer in the store, it is necessary to make a notification (fill in the form), which includes all the necessary data to perform the contract.  
Together with registration of customer is entitled to an order of the Product, which intends to acquire. Filling in the form of purchase is tantamount to acceptance Rules.

3. Placing orders

Seller sells products in the shop over the Internet.

The information contained in the store for the products do not constitute an offer within the meaning of 
the Civil Code, only to be regarded as an invitation to enter into a contract of sale.

Client purpose of purchase of the Product, comprised of its purchase offer by completing the order form.

Agreement for the sale of the Product shall be deemed concluded from the date of dispatch by the Seller e-mail to 
an Internet customer, confirming the dispatch of the ordered Product.

After placing an order the Customer, the Seller sends to its Internet address 
in the registration form, e-mail containing a confirmation of the order and the 
information is sent to the customer ordered Product (applies to products currently available in the store) ,

or the expected date of the contract ( It applies m.in . Products that are not  currently in the resources Store).

Due to the unique nature of the products or unique material from which they are made, 
Seller reserves the right to refuse an order, limiting how to make the 
payment or demand a prepayment by the customer.

Seller fulfills orders sending the products to the customer from the pick-up place located in the area of 
territorial Italian. The order in which the place of receipt of the Products would be a place situated 
outside the territory of italy, will be carried out only after prior contact by the customer with the Seller 
(using the contact details provided in the "contact") and agreed terms of implementation 
of the contract, including individual shipping costs .

4. Modification or withdrawal of order

Seller allows for the introduction of the Client changes in a complex order until the dispatch by the Seller 
e-mail to an Internet customer, confirming the dispatch of the ordered Product.

Until sent by the Seller specified above e-mail, you may also cancel the order.

5. The term of the contract

The delivery time is 6 working days. In the case of individual orders or requiring 
personalize, delivery time is 10 working days. On special request orders 
can be processed more quickly - for this purpose, please contact the designer by sending an 
e-mail to info@monikakowalewska.com , or by phone at +39 377 4362450 and lay down specific 
conditions of the contract.

Seller fulfills orders on the dates indicated above, the orders placed on weekdays 
after 16:00, and on non-working days (Saturdays, Sundays, holidays), will be considered filed on the next 
following business day and on that day will be counted deadline for their implementation.

In exceptional cases, eg. If the ordered product is not currently available in the store, the Seller allows the 
longer term of the contract, which is obliged to inform the customer in an e-mail confirming acceptance 
of an order. In such a situation, no change or withdraw the order by the customer within two days 
working from receipt of e-mail from the seller, agree to extend the deadline for the contract, 
as predicted by the Seller.

For working days it is considered day of the week except holidays (Saturdays, Sundays and public holidays).

The ordered product is sent by the Seller to the Customer via courier UPS or Italian Post. 
If a courier or employee of the Italian Post would not find the customer at the address indicated by the Client, leave advice.

The costs associated with shipping the Product to the customer, shall be borne by the customer.

The cost of shipping the Product to the Customer in Italy is:

- xxxx (ten) Euro - the dispatch of the Italian Post,

- xxxx (ten) Euro - with shipping via courier UPS.

Seller reserves the right to change the amount of shipping costs associated with the implementation of a particular contract,  
due to its value, number of products, the specific nature of the Product requiring special packaging for transport etc.

Shipping costs Product to the Customer outside italian territory, as well as the final amount of the cost of shipping the Product 
on italian territory, the Seller will indicate each client in an e-mail confirming acceptance of the order for execution.

6. Payment

Shop provides for the following forms of payment Prices for Products:

1. Transfer to the account of the Store: BZ WBK account number: 31 1090 1320 0000 0001 2370 3515 in the title transfer must indicate 
the order number given in the mail order confirmation.

2. Credit card / e-transfer - payment carried out in real time through the use of forms of payment specified 
in the store directly by the Seller or entity acting on behalf of Seller;

In the case of selecting the Customer "transfer" as a form of payment, lack of posting on the account store payment rates for the product 
within 10 calendar days from the date of the confirmation e-mail by the Seller of the order, 
resulting in the cancellation of the order.

7. Receipts, invoices, contracts of sale

For all sales of Products in the store are staged evidence purchase in the form of a receipt or invoice.

VAT invoice is issued at the express request, declared when ordering, or no later than within 7 days 
of making the receipt of the Product (if the invoice for the sale of already registered using a cash register, 
customer is obliged to pay the Seller a receipt documenting the sale, through its attaching a copy of the invoice).

VAT invoice is issued by the Seller after the presentation by the client all the data necessary to issue an invoice. 
No application by the client all the data necessary to correct the invoice within 7 days of receipt of the Product, 
relieve the Seller from the obligation to issue an invoice.

Seller is obliged to confirm in writing to the Customer all the relevant provisions of the agreement of sale of the Product. 
This confirmation Seller shall deliver to the Client together with the purchased product.

8. Damage shipments

Before confirmation of receipt of the consignment, the Customer should check the packaging for shipment has not been damaged in transit, 
and whether there are traces indicating its opening (eg. Breaking the tape securing the shipment).

If the packaging shipments indicate damage or early opening, you are entitled to refuse to 
receive the goods, and, if possible - in the presence of a courier or employee of the Polish Post Office - to prepare a damage protocol 
and Client shall immediately notify store this fact.

9. Termination of the contract of sale and refund of the Product

The customer, in accordance with the Act of 30 May 2014. On consumer rights (Dz. U. of 2014, pos. 827). may withdraw from the sales contract 
of the Product without giving any reason within 14 days from the date of his assuming the Product in the possession or person designated by the 
third party other than the carrier. The statement of withdrawal from the contract can cover all purchases of goods or parts thereof.

To withdraw from the agreement must be sent to the Seller's statement of withdrawal from the contract. The declaration may be sent in writing 
to the address of the Seller using the form available on the Store's website, but this is not mandatory. 
The declaration may also be submitted electronically by completing the form and sending it by e-mail: sales@monikakowalewska.com
or sending any other unequivocal statement to that address. If the user will benefit from the last-mentioned method 
of making a declaration of withdrawal from the contract, the Seller will immediately send the specified client by his e-mail confirmation of 
receipt of the withdrawal.

In the event of withdrawal from the contract of sale of goods, each party is required to pay the other everything received under the contract. 
Seller shall refund the benefits no later than 14 days from the date of receipt of the notice of withdrawal from the contract. 
The reimbursement takes place using the same payment methods, which were used by the client in the initial transaction, 
unless the statement of withdrawal from the contract purchase of the Product, the Customer agreed otherwise. Another solution should be 
indicated by the Client in a folding declaration of withdrawal from the agreement to purchase the Product.

No later than 14 days from the date of submission of the declaration of withdrawal from the contract purchase of the Product, Customer returns Sellers purchased the 
product to the address listed on the website store. Returns to the store occurs at the expense of the customer. Client liable to 
the Seller for a reduction in the value of the Product resulting from the use of it in a different way than was necessary to establish the nature, 
characteristics and functioning of things. Seller may withhold the reimbursement payments referred to above until you receive the Product ,

or until delivery Sellers proof of its references, depending on which event occurs first.

If the customer has chosen way of delivering the goods other than the cheapest usual delivery offered by the Seller, 
the Seller is not obliged to reimburse the Client incurred by him additional costs.

The customer is not entitled to withdraw from the purchase contract in the cases referred to in Article. 38 of the Act on consumer rights.

Seller represents that it does not accept COD.

10. Complaints

If the customer within 2 years from the date of purchase determines defect of the Product may exercise the powers under the warranty, 
by submitting a written complaint to the address of the Seller or by e-mail: info@monikakowalewska.com .

The claim notification must specify the name of the customer who made ​​the purchase, email address, order number, 
the information which the Product refers to the complaint, description of the problem along with a possible photo documentation 
(where the customer sends a notification e-mail). The customer is obliged to provide the Seller a product covered by a notification.

Seller shall consider the proposed complaint within 14 days from the date of delivery of the product being advertised by the client.

If a product has a defect, the legal basis for dealing with complaints are the provisions of the Act of 23 April 1964. 
Civil Code (consolidated text Dz.U.2014, pos. 121). Art. 556 - 576.

In case of a defect of the Product The customer may submit a claim under the warranty and claim one of the four actions: 
replace the Product with a new one; repair the Product; a price reduction; withdrawal - if the defect is important.

The choice depends on customer demand. Seller whereas the provisions of the Civil Code may offer other 
solution than requested by the customer, taking into account the following factors: ease and speed of replacement 
or repair of the Product; nature of the defect - important or unimportant; whether the product was previously marketed.

If the client requests the replacement or repair things, the Seller may refuse to fulfill the request, provided 
that the option indicated by the Client: would be impossible to achieve the Seller, or - in comparison with other 
possible requests  require excessive costs.

Seller may propose another solution. Notwithstanding the foregoing, in this case customer you can change your choice 
and demand that the Product into conformity with the agreement in a different way, ie. A price reduction or withdrawal.

The seller must replace the product or remove the defect within a reasonable time. If the Seller fails to follow the deadline, 
the Client may appoint him time to fulfill the request. In case of further inaction Sellers and the expiry of the designated 
deadline customer is entitled to withdraw from the contract or demand a price reduction.

In the event that the Seller that he is not responsible for the reported defects (when the damage attributable to the Customer 
as a result of improper use of the Product, its storage, including the creation of mechanical damage, scratches 
and changes in the structure or shape of the Product, or as a result of random events) Seller will notify the Customer of the anticipated 
repair costs Product.

11. Privacy Policy

The customer, by registering in the store, voluntarily consent to storage and processing required by the store 
their personal data provided in the registration form in order to carry out orders and consider any 
complaint, and for the purpose of communication, marketing (offer presentation Products sold through the Store).

These data are processed by the Seller or used for any other purpose.

Shop Customer processes the data in accordance with the law and with respect for confidentiality.

Shop does not give, sell or provide to others the collected personal data of customers.

On the basis stipulated by the law on protection of personal data, the Customer has the right to access their data, 
to correct them, request to cease processing and demand their removal. 
The customer can opt in to receive (e-mail) information related to the offer of vendors and its 
commercial activities and creative.

Seller informs that when you use the services of the Store on your PC Client are installed "cookies". 
The installation file is necessary for the proper provision of services. Details of the installation files privacy policy.

12. Final Provisions

Seller reserves the right to assign in whole or in part any of its rights and obligations related 
to the management Store, without the consent of customers.

All comments and report on the operation of the Shop, violations of the Rules, offer products, reliability of data ,

or other irregularities, as well as any statements and notification addressed to the Seller  must be sent to the e-mail Seller.

Seller reserves the right to make changes in the Regulations.

Any changes become effective upon publication on the website store. Amendments to the Regulations do not affect 
adversely the rights and obligations of the customer procurement, the implementation of which has already been taken by the store.

Customers undertake to verify the Regulations at regular intervals for changes or additions. By each subsequent 
login to the Client declares that he agrees with the currently valid version of the Regulations.

If you do not accept amendments to the Regulations, the Customer must refrain from logging in the store and immediately notify 
the Seller of any such decision. Statement of not accepting the amendments to the Rules entails the customer's account.

Vendor and customer, including sales contract products offered by the store, will endeavor to any disputes 
arising from the application of these Rules and the content and execution of contracts for the sale of Products, resolved in an amicable way. 
In the absence of an amicable settlement of the dispute, the competent court is the general court materially and locally competent under the provisions of the 
Code of civil procedure.

In matters not regulated apply laws and other relevant regulations in force in the italian Republic.

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